CONTACT LIST

 

General Contacts

Phone 800-270-6743 (toll free)
916-922-5000 (local)

Fax 916-646-9000
Email Info@accessdental.com
Mailing Address
P.O. BOX 659005, Sacramento, CA 95865-9005

Member Services

Geographic Managed Care Program (GMC)

Phone 916-646-2130
Email GMCmember@accessdental.com

Healthy Families Program (HFP)

Phone 888-849-8440
Email HFPmember@accessdental.com

Los Angeles Prepaid Health Plan (LAPHP)

Phone 888-414-4110
Email LAPHPmember@accessdental.com

Grievances

Phone 800-270-6743, ext. 6013 (toll free)
916-563-6013 (local)
Fax 916-646-9000
Email GrievanceDept@accessdental.com

Provider Services

Provider Relations Department


Phone 800-640-4466 (toll free)
916-563-6025 (local)
Fax 916-646-9000
Email ProviderRelations@accessdental.com

Geographic Managed Care Program (GMC)

Specialty Referrals/Claims, Phone 916-563-6012
Emergency Referral Fax 916-646-9000
Email (Referrals/Claims) GMCprovider@accessdental.com

Healthy Families Program (HFP)

Specialty Referrals/Claims, Phone 800-270-6743, ext. 6012
Emergency Referral Fax 877-648-7741
Email (Referrals/Claims) HFPprovider@accessdental.com

Los Angeles Prepaid Health Plan (LAPHP)

Specialty Referrals/Claims, Phone 800-270-6743, ext. 6012
Emergency Referral Fax 877-648-7741
Email (Referrals/Claims) LAPHPprovider@accessdental.com

Fraud Hotline
Phone 916-563-6020 (local)

      The Claims Fraud Hotline gives members, providers and employer groups
      the option to report reasonable and good faith suspicions or concerns
      regarding possible fraudulent activity. The Hotline gives the caller the
      opportunity to leave a confidential message that will be investigated by
      Access Dental Claims Department Fraud investigation Unit.